Privacy Policy

Tatachilla Lutheran College is committed to protecting user privacy and is bound by the National Privacy Principles contained in the Commonwealth Privacy Act. 

Consumer Data/Privacy Policy 

This agreement was last updated on November 25, 2009.

Tatachilla Lutheran College is firmly committed to privacy. The following discloses our information gathering and dissemination practices for this website. From time to time, changes to this Privacy Statement will be communicated on this site.

What information do you gather automatically from visitors?

We use your IP address (the series of numbers associated with your individual computer) to help us maintain our site and identify problems with our server. Your IP address does not disclose any personally revealing information about you. 

What information will you ask me for? 

When you register to use any Tatachilla Lutheran College service you will be asked for some general identifying information which will enable us to provide you with this individualised service. If you choose to purchase online, we collect financial information (like your credit card number and expiry date). We will only use this information in the course of providing our service to you. 

How will this information be used and who has access to it? 

The personally identifiable information we collect from you may be disclosed if we reasonably believe we are required to do so by operation of law, which may include, but is not limited to a judicial proceeding, court order, or legal process served on Tatachilla Lutheran College. 

Security capabilities and policy for transmission of payment card details.

The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). SSL is the leading security protocol on the internet; it ensures that information being transferred over the network is private through a process called encryption. Once encrypted the information is an unintelligible code until it is decoded upon arrival at the authorized destination. 

Your online shopping/payment experience is safe and secure thanks to the use of the St. George and SSL protocol (Secure Sockets Layer). St. George uses 128 bit encryption to protect your personal information from being intercepted by an unauthorised party and is the standard used by all reputable e-commerce sites. Additionally St. George is Visa AIS and Mastercard SDP accredited assuring you of maximum security and integrity of online credit card payments. No credit card information is stored on either St. George’s clustered web servers or on Tatachilla Lutheran College web servers. 

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the internet, or method of electronic storage, is 100% secure, however, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. 

Contacting us for privacy and security issues

Attn: The Business Manager
Tatachilla Lutheran College
PO Box 175
McLaren Vale SA 5171

Contacting us for merchandise return issues

Attn: The Uniform Shop
Tatachilla Lutheran College
PO Box 175
McLaren Vale SA 5171
Phone:  +61 8 8323 9588 
Email:   tlc@tatachilla.sa.edu.au

Address of our permanent establishment

211 Tatachilla Road
McLaren Vale SA 5171

Returned merchandise and refund policy

If goods are found to be faulty, damaged or incorrectly dispatched, Tatachilla Lutheran College reserves the right to replace, repair, refund monies, or a credit voucher towards a further purchase. 

We reserve the right not to refund if it is a simple “change of mind”. 

If a refund was agreed to, for whatever reason between the store of purchase and the customer, it would be usually less delivery charges if required. 

Delivery Policy

Tatachilla Lutheran College may choose to use different agents for delivering products. Our delivery agents include Australia Post first and then other specialised couriers who can provide the most efficient delivery choices and time frames throughout Australia. Delivery will be within 14 days and the cost of delivery is displayed prior to final checkout.

Product Pricing in AUD

All goods are explained on our website, as are the services supplied at our events.

Currency of Transactions is Australian Dollars only

The Australian dollar, denoted by $, is the official currency of the Commonwealth of Australia.